Reports Quota and Refresh Date

1. Overview: How Many Reports Can I Open?

Free account

You can unlock a property report for free. To access more than that, purchase individual reports or subscribe to one of our monthly or yearly plans.

Paid subscription 

The number of reports you can open every month depends on your subscription. Each subscription – whether monthly or yearly – can access a limited number of reports each month:

• Professional - 175 reports/month
• Elite - 200 reports/month
• Platinum - 250 reports/month 

2. Viewing Your Quota & Refresh Date 

After login, click your name (or silhouette) → My Account / Account → look under the Subscriptions section to see:

• How many reports are included in your plan
• How many you have left
• When your monthly quota refreshes

3. Quotas & Reset Policy

• Quota reset schedule
  Your subscription’s monthly quota resets on the same day of the month when you subscribed, not necessarily on the 1st of each calendar month.

                    E.g. If your subscription started on the 15th, your quota begins on the 15th of each month.

• Unused reports
  Unused quota from one month does not roll over to the next month.
• Re-viewing same property
  If you view the same address again in the same subscription month, it won’t count as an additional report. Only new addresses in that month count toward the quota.

4. Additional Reports & Cross-Plan Usage

• Purchasing extra reports
  If you exhaust your monthly quota, you can buy batches of 100 additional reports.
  
  • • These extra reports do roll over if unused.
    • But they require an active subscription to use them.
• Scope of extra reports
  • • If your subscription is region-specific (e.g. New York State), extra reports apply only within that region.
    • If you have a nationwide subscription, extra reports can be used across all available states.

5. Alerts & Tracking

• In “My Account → Reports” you’ll see a list of addresses whose reports you’ve accessed over the past 6 months plus your current month’s usage.

• When you approach 80% of your quota, a warning message appears on top of the report.

What Counts as a “Report View”?

A report view occurs when you click on a property address and access its full report with detailed information.
You can open a report in several ways - for example:

• By entering the property address in the search bar on the Home page
• By clicking the address in a foreclosure or comparable sales list on the website
• Or by selecting a property address from a downloaded Excel file.

Each unique property you open counts as one report view toward your monthly quota.