Address Not Found

Sometimes you may type an address into PropertyShark and find that the property doesn’t appear. The address you are using may differ from the official one in public records. Below are the most common reasons and corresponding steps you can use to locate the property.

Ensure the Address Is Correct

The addresses shown in PropertyShark are sourced from local government agencies (county clerks, tax assessors). If an address appears on Google but not in PropertyShark, it may be because the property is recorded under an alternate or previous address form. Always confirm you are entering the official recorded address.

Multiple Matching Property Addresses

When you type an address, a dropdown suggestion list appears. You may see:

• No match
• Multiple suggestions

In cases where the wrong address appears or nothing shows up, delete part of the address to shorten it and check the suggestions carefully for the relevant property.

Secondary or Alternate Address

A property may have several addresses (e.g., a building with multiple units). PropertyShark will display the primary address even if you searched by its secondary address.

Example: Searching for “550 W 125th St” may redirect to “1320-1336 Amsterdam Ave” because the former is a secondary address of the building.

Always check the “Address” section on the property overview page to verify you have the correct property.

Property Doesn't Have a Registered Address

Some properties - such as vacant land - may not have a street address recorded in the system. In such cases:

• You cannot search by address
• Use the Parcel ID (Block/Lot) instead
• Or use the Street Index or Maps tool (where available) for locating the property.

Search by Parcel ID

If you know the parcel number or block/lot format, use that to search.

• New York City example: enter BBL in format X-XXXXX-XXXX (borough-block-lot).
• For other counties: include necessary dashes, dots, or characters as required by local recorder format.
  This method often works when street-address search fails.

When using the Parcel ID search, keep in mind that the system is symbol-sensitive; it will account for any dots, dashes or other characters used by local county recorders. Parcel IDs have different formats depending on the county, so make sure that you type them in as needed. See a few examples below:

New York City: 1822-0037
Nassau County: 51-151-29
Suffolk County: 31532

Use Street Index (where available)

If both address and parcel-ID searches don’t work, try the Street Index:

• On the home page look beneath the address search bar for a link to “Street Index”
• Navigate by ZIP code → street → select the property.

Use PropertyShark Maps 

The interactive Maps tool may help you locate properties when address-based search fails.

• Navigate to the Maps tab
• Zoom into the relevant area, select parcels visually
  This is especially helpful for vacant land or when you only know approximate location.

Spelling & Abbreviations

Addresses may be recorded differently than how they appear in everyday use (street abbreviations, alternate names).

Example: “Martin Luther King Jr. Boulevard” may appear as “MLK Jr Blvd”
If you’re unsure, try alternate spellings or abbreviations and then use parcel ID or map methods to be sure.

Need further assistance?

If you still cannot locate a property after trying these steps, please submit a support request with the address and any parcel or block/lot number you have. Our team will assist you in identifying the correct record.